Privacy Policy

Privacy Policy for Hostel Detroit, a 501c3 nonprofit organization

Effective Date: 8/1/2023

Thank you for choosing to stay with Hostel Detroit in Detroit, MI. At Hostel Detroit, we are committed to protecting your privacy and ensuring the security of the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our hostel.

Information We Collect:

We may collect the following types of information from you:

a. Personal Information: This includes but is not limited to your name, address, email address, phone number, and payment information when you make a reservation or contact us directly.

b. Non-Personal Information: We may collect non-personal information such as browser type, operating system, and other technical information when you visit our website.

Use of Information:

We use the information collected for the following purposes:

a. Providing Services: We use your personal information to fulfill your reservations, provide you with hostel services, and communicate with you about your stay.

b. Marketing: With your consent, we may use your information to send you promotional materials and updates about our organization.

c. Website Improvement: Non-personal information may be used to improve our website’s functionality and user experience.

d. Legal Obligations: In certain circumstances, we may be required to use and disclose your information to comply with legal obligations or respond to valid governmental requests.

Information Sharing:

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our hostel, such as payment processors and email service providers. These providers are contractually obligated to protect your data.

b. Legal Requirements: We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices:

a. Marketing Communications: If you do not wish to receive marketing communications from us, please let us know by contacting us at hello@hosteldetroit.com. You may also use the unsubscribe link provided in our marketing emails.

b. Access and Update: If you wish to access, correct, or update your personal information, please contact us at hello@hosteldetroit.com.

Children’s Privacy:

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete the information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website, and the effective date will be revised accordingly.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at hello@hosteldetroit.com.

By using our services, you agree to the terms of this Privacy Policy. Please review this policy periodically to stay informed about how we are protecting your information.